Shipping policy

3 Business days

Standard Shipping Times

USA and Canada: 5 - 14 days

Oceania: 8 - 14 days

Europe: 8 - 14 days

Processing Times:

order can sometimes take 2-4 days to process after placing the order before shipping out.

Refund policy

A return authorisation must be requested within 14 days of your date of delivery. You must contact us at "Contact@tuggytots.com" to request and receive a Return Material Authorisation (RMA)

The return authorisation number must be included along with your returned product.

Care policy

Charging the Glow Effect:

For the brightest glow, "charge" the mask under a bright light source (a lamp, LED light, or sunlight) for 3-5 minutes before use. The activated glow will typically last for 20-30 minutes before needing a recharge. The duration and brightness can vary slightly based on the strength of the light source used for charging.

Cleaning & Maintenance:

Surface Cleaning Only: Gently wipe the mask with a soft, slightly damp cloth. Do not submerge it in water.
Avoid Harsh Chemicals: Never use soap, detergents, alcohol, or abrasive cleaners, as these can damage the glow material and the mask's surface.
Air Dry: After wiping, allow the mask to air dry completely before storing or reusing.

Handling & Storage:

Handle with Care: While durable for party fun, avoid bending, cracking, or putting excessive pressure on the mask.
Proper Storage: Store your mask in a cool, dry place away from direct sunlight when not in use. Prolonged exposure to intense sunlight can degrade the materials over time.
Keep Dry: Ensure the mask and its components are fully dry before storing to prevent moisture damage.

Halloween Skull Skeleton

Halloween Skull Skeleton Head Headwear Horror Party Mask Light Up In The Dark Night.